• Step one: gain a complete understanding of the natural laws that govern the thing you are trying to learn.
  • Step two: gain a complete understanding of our own capabilities, aptitudes, skills, and talents for the thing you are trying to learn.
  • Step three: implement actions that improve your capabilities, aptitudes, skills, and talents.


  • Step one is to understand the natural laws that affect a thing. By understanding the dynamics of how a thing works, we can develop strategies for effective management of that thing. In everything we do, the more we know about the natural laws that affect it, the better chance we are to manage it. This is true for sports, childrearing, and/or communication.
  • Step two is gaining an honest self-understanding of our abilities. This is the hardest step because, for most people, it is very difficult to get honest feedback from others. People often see each other through perceptual lenses colored by their own misunderstandings of reality. Clearly some activities are easier to get honest feedback then other activities. Sports is easy because there are objective measures of performance. Things like batting averages, number of tackles, distance one can drive a golf ball, or eye hand coordination are available for all to see. In sports one can objectively measure, speed, strength, or size. Also in sports there are any number of coaches, sports writers, and/or fans that are constantly providing feedback on your abilities, skills, and talents (whether we want the feedback or not).  Unfortunately, assessing our communication abilities is not like assessing our sports ability. For communication, there are so many different forces affecting behavior, that it is nearly impossible to get accurate measures of ones abilities.  Never-the-less, however difficult as it maybe, it is essential that we strive to have, at all times, an honest self-appraisal.
  • Step Three is the easiest step. Once you know what you need to learn, then putting together an action plan to learn it is fairly straightforward.

Courses are divided into these 3 sections.

  • Section 1 courses are designed to explore the natural laws of communication, information, teamwork, a learning organization and the TIDAL approach to decision making.
  • Section 2 courses are designed to appraise our communication abilities and determine areas of personal improvement.
  • Section 3 courses focus on some actual things we can do to improve our communication capabilities